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IT Incident/Service Management

Job Title: IT Incident/Service Management
Contract Type: Contract
Location: New York,United States
Industry:
Salary: $500-$750/day
REF: 30000717
Contact Name: Emily Keefe
Contact Email: Emily.Keefe@palmmason.com
Job Published: over 1 year ago

job description

An Enterprise Command Center at a top tier investment bank in New York City requires an IT Incident/Service Manager to provide leadership and services across their Tech and Data division. This individual will play a critical role across change management, problem management, and incident management.

Requirements
5+ years working within Financial Services
2+ years of experience within change, incident, and problem management
Experience partnering with IT teams and Service Managers
Excellent communication, both verbal and written
Experience within IT V3 Foundations and Frameworks
Knowledge of unix, linux, windows, database, IT security
ITIL certification a plus