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IT Service Multimedia Production Manager

Job Title: IT Service Multimedia Production Manager
Contract Type: Permanent
Location: New York City,United States
Industry:
Salary: $100,000-$130,000 Base + Bonus
REF: 30000630
Contact Name: Tom Langley
Contact Email: Tom.Langley@palmmason.com
Job Published: over 1 year ago

job description

Responsibilities:
- Point of contact for technical set-up and troubleshooting of all media technology for live bank events
- Hands-on management and oversight of operations of Multimedia/Videoconference systems for all events in the New York City region
- Vendor management of event staff and adherence to SLAs
- Problem management of technical and operational issues as they arise during room checks, set-up, and live events
- Relationship management of all levels of internal organization and external Clients/Vendors
Qualifications:
- Minimum 5 years in IT Finance role
- ITSM (IT Service Management) experience gained from Finance sector
- Experience managing relationships with Clients and Vendors
- ITIL V3 qualified
- Knowledge of Cisco videoconferencing, Service Management platforms, and touch panel operation
- PMP or Prince2 certification preferred