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  • Production Support Analyst

    Leading Tier1 investment bank requires experience production support specialist who will be reporting to the Global Production Manager, the role will need the candidate to work in the Global eCommerce Support team in London focusing on but not limited to FX offerings. They will be providing a high level of service to end users across the Business and also ensure key IT driven initiatives are successful. Key Responsibilities: • Incident & Problem Management – Ensuring all issues are captured, managed and resolved in a timely manner • Change & Release Management – Ensure standard best practice guidelines are adhered to (testing, approval, releases) • Systems Capacity & Performance – Ensure sufficient capacity is maintained on all systems provided for stability and growth • Business Continuity - Working with the global team, make sure all relevant systems are available in a BC Scenario • Minor Works – Involvement in mini projects to perform Non C...

    Job Type:
    London,United Kingdom
    on application
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